Data controller
The data controller is INFOR-Conseils, represented by Christian Clemmen, Rue du Carnois 49, 7134 Binche (Leval-Trahegnies), Belgium. Contact: info@infor-conseils.com.
Data and purposes
If you contact us, we may process the information you voluntarily provide, including your name, contact details, organisation, subject and message content. We use it to respond to enquiries, prepare proposals, deliver services and manage our professional relationship. The hosting infrastructure may record connection data such as IP addresses and request information for security and operation.
Legal bases
Depending on the circumstances, processing is based on pre-contractual measures taken at your request, contract performance, legal obligations or our legitimate interest in replying to enquiries and protecting systems. Consent is requested where required for optional activities.
Contact form
In this version, the contact form prepares a message in your email application. It does not submit the form fields directly to an INFOR-Conseils server. If you send the message, ordinary email processing applies.
Recipients and service providers
Data may be accessible to authorised personnel and technical providers supporting hosting, email or maintenance. Personal data is not sold. Any transfers outside the European Economic Area are subject to the safeguards required by law.
Retention
Enquiries and contact details are retained only as long as needed to handle requests and related contractual relationships, and to meet applicable legal obligations. Technical logs are retained for a period proportionate to operational and security needs. Data is then deleted or anonymised.
Your rights
Subject to GDPR conditions, you may request access, rectification, erasure, restriction, objection and data portability, and withdraw consent where it applies. Email info@infor-conseils.com. You may also complain to the Belgian Data Protection Authority.
Cookies
This version of the website does not use advertising cookies or analytics tools. The server may use technically necessary mechanisms. If non-essential cookies are added, the required information and consent choices will be provided.
Security
INFOR-Conseils takes appropriate technical and organisational measures to reduce unauthorised access, data loss and disclosure. No transmission or storage system can guarantee absolute security.